Help center

    How can we help?

    Quick answers for brands and creators. If you can't find what you need, contact us and we'll get back to you.

    Whether you're a brand looking to run your first collaboration or a creator setting up to get paid, the answers below cover the most common questions. For anything else, our team is one message away.

    For brands

    Start by browsing the creator directory or using search to find people by platform and niche. When you find someone, send a message, agree on the work, top up your wallet by verified bank transfer, and use the balance for the campaign.

    For creators

    Set up your profile so brands can discover you in the directory and so you're ready to get paid. You can take campaign bookings or send request a bank withdrawal when approved earnings are available. See how payouts work for the full picture.

    Payments and protection

    Every payment is built around clear records: verified wallet top-ups, approval workflows, and manual bank withdrawal requests. Read more on our Security & Payment Protection page.

    Still need help?

    Can't find what you're looking for? Our team is happy to help.

    Email us at contact@socialji.com

    Common questions

    Everything you need to know about the process.

    Still have questions?

    Reach out and we'll point you in the right direction.